This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.
Faves out of stock?Click the notification bell in the bottom left corner to receive a back-in-stock alert

FAQ: Orders

You can track your order status with your order number or tracking number here. Please allow up to 72 business hours from when you place your order for the status to update on the tracker.

If your order hasn't been processed, you can contact us at customercare@kinksology.com to change or cancel it. If your order has already been processed, you are welcome to return your order back to us in accordance with our Return Policy which can be found here.

You should receive confirmation from us within a few hours. If not, please check your spam/junk folder. Alternatively, the email address in your order might be spelled incorrectly. For assistance, please contact us at customercare@kinksology.com.

Free shipping over $150 applies to worldwide shipments using standard delivery only. The total of your purchase must be $150 CAD after all discounts and coupons.

Heads Up!: Express shipping is not included and will cost extra.

If your payment is declined or does not process due to technical errors, you will have an opportunity to enter a new card number prior to completing your purchase. Your order will not go through until a successful payment is processed.

For your convenience, we accept payment by debit card, credit card, PayPal, and Apple Pay. We accept the following cards: Visa, MasterCard, and American Express.


Can't find your answer? Contact us here!

Cart

No more products available for purchase

Your cart is currently empty.